Will Hyndman

Hi, I'm Will Hyndman

IT Systems Management & Security Professional bridging the gap between hardware infrastructure, secure enterprise networks, and dedicated end-user support.

Building robust systems,
one server at a time.

I’m an enthusiastic and driven professional with a Diploma in IT Systems Management and Security at the Nova Scotia Community College (NSCC). With a growing expertise in networking, system administration, and technical support, I am focused on building a career in IT while leveraging my diverse background in customer service and hands-on maintenance.

My Career Goals: I am aiming to become a versatile Systems Administrator and Help Desk Technician, specifically within enterprise environments like the Nova Scotia - Cyber Security & Digital Solutions. Whether it's managing a network, assisting customers, or deploying hardware, I pride myself on being adaptable and dedicated to continuous learning.

Ultimately, this constant drive to build and support feeds into my long-term ambition: To build and grow my own IT enterprise.

Technical Arsenal

Active Directory Windows Server Computer Networking (Unifi/Cisco) Python & HTML Virtualization (Proxmox/ESXi) Technical Support & Hardware Customer Service Excellence

Learning Portfolio Artifacts

A showcase of the infrastructure and network designs I have built, demonstrating how my NSCC education directly translates to employer benefits.

DKWO Capstone Network Layout

DKWO Enterprise Capstone

The Project: Operating as a completely separate entity from my personal business, I designed and deployed a scalable enterprise infrastructure for a simulated company using Unifi networking equipment and a multi-tier Active Directory environment.

Employer Benefit: Demonstrates my ability to safely segment and route complex networks. In environments like healthcare, this ensures organizational and patient data remains secure and highly available across different departments.

Windows Server 2022 Unifi Networking
Done Right Tech Company Logo

Done Right Tech Company

The Project: Architected the internal production network for my own IT business. Built on a Windows Server 2022 platform utilizing a single domain controller (drtc.net) with secure remote access integration via Twingate.

Employer Benefit: Proves I can independently deploy, secure, and troubleshoot a live business network from the ground up. This translates directly to reliable, proactive system administration for future employers.

System Admin Active Directory
Proxmox Homelab Dashboard

Advanced Virtualization Lab

The Project: A dedicated testing environment utilizing Type-1 hypervisors (Proxmox/ESXi) to experiment with diverse open-source Linux and Windows server environments.

Employer Benefit: Technology evolves constantly. My homelab is proof that I am a self-starter. When an employer introduces new software, I already have the proven ability to independently research, deploy, and master it.

Proxmox / ESXi Linux & Open Source

Licenses & Certifications

Microsoft Certified: Azure Administrator Associate (AZ-104)

Completed - Self-Guided Coursework

Certified and validated expertise in implementing, managing, and monitoring an organization's Microsoft Azure environment, including virtual networks, storage, compute, identity, security, and governance.

Cyber Security Awareness

Nova Scotia Health Authority (NSHA)

Issued Jun 2024

WHMIS

Nova Scotia Community College (NSCC)

Issued Sept 2025

Experience & Education

A complete history of my formal education, IT consulting, and customer service roles.

IT Systems Specialist

Action Cars and Trucks Accessories (Moncton, NB)

July 2026 – Present

Information System Technician (Work-Term)

Nova Scotia Government - Cyber Securtiy & Digitial Solutions (Health Sector) (Western Zone 3)

April 2026 – May 2026
  • Assisted with the deployment of the Central Zone OPOR Go-Live initiative at the Hants Community Hospital, collaborating closely with senior technicians.
  • Executed the deployment of new software to client machines utilizing SCCM via MCM in a highly regulated healthcare environment.
  • Configured and provisioned new devices for incoming medical personnel, ensuring systems were fully updated and compliant with healthcare security standards.
  • Managed and resolved hardware and software endpoint issues routed through the corporate ticketing system.
  • Coordinated software patches and upgrade testing via SCCM/MCM, performing root cause analysis on deployment failures.

Chief Executive Officer

Done Right Tech Company (NS)

February 2026 – June 2026
  • Leading an IT consulting initiative focused on delivering reliable technical solutions, system administration, and infrastructure management directly to business clients.

IT Systems Management & Security Diploma

Nova Scotia Community College (Truro NSCC)

September 2024 – May 2026
  • Coursework Focus: Windows Server Administration, Linux, Network Design, System Security Protocols, Database Fundamentals (SQL, MariaDB), and Infrastructure Management.
  • Key Achievement: Reconstructed a comprehensive 5-week enterprise network capstone project over a four-hour period, demonstrating high-level troubleshooting, resilience, and system integration capabilities.

Information System Technician (Co-op)

Nova Scotia Government - Cyber Securtiy & Digitial Solutions (Health Sector) (Western Zone 3)

April 2024 – June 2024
  • Managed network security and user access protocols seamlessly via Active Directory within a secure health sector network.
  • Executed the installation of specialized medical software and configured new devices for frontline medical staff.
  • Independently replaced and upgraded legacy machines with modern hardware, improving overall department workflow and efficiency for healthcare personnel./li>

Crew Member

McDonald's - Jones2G Inc. (Valley, NS)

November 2024 – March 2026
  • Maintained operational consistency and efficiency in a high-volume, high-pressure drive-thru environment.
  • Recognized locally for delivering exceptional, highly engaging customer service (known as the “Singing McDonald's Guy”), drastically improving client satisfaction.
  • Leveraged rapid on-the-fly problem-solving and empathy to de-escalate high-stress situations, directly translating to superior telephone and e-mail end-user support.

Shop Employee

WMB Holdings Ltd. (Truro, NS)

July 2024 – June 2026
  • Worked alongside experienced technicians to assist in the repair of trucks and trailers, highlighting adaptability and mechanical aptitude.

Stock Unloader Associate

Walmart Canada (Truro, NS)

June 2024 – November 2024
  • Managed logistics for receiving, efficiently unloading trucks and stocking freight.

Fast Food Team Member

The Wendy's Company (Coldbrook, NS)

August 2021 – April 2024

Landscaper

Eassons Transport Ltd. (Kentville, NS)

May 2020 – July 2021
  • Worked independently on maintaining the lawns across various properties, ensuring a keen eye for detail.

High School Diploma

Central Kings Rural High School (Cambridge, NS)

2020 – 2024
  • Relevant Coursework: Entrepreneurship, Business Technology, Computer Programming, Multimedia, Film & Video, and Wood Workshop.

Let's Connect.

I am actively seeking roles where I can bring my blend of Help Desk empathy and Systems Administration expertise to an organization. Thank you for viewing my portfolio.

Please do not email me regarding my Website's Design; I am not a business.